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  #1  
Old June 19th, 2005, 11:50 AM
forefront forefront is offline
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Question Log files and query strings

Hi,

We use Urchin analysis software on our sites. IIS log files are set up thus:

Code:
#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2005-06-15 04:59:53
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) cs(Cookie) cs(Referer) sc-status sc-substatus sc-win32-status sc-bytes cs-bytes 
2005-06-15 05:05:36 192.168.10.15 GET /__utm.gif?utmwv=6.1&utmn=1809532613&utmsr=1024x768&utmsc=32-bit&utmul=en-us&utmje=1&utmjv=1.3&utmfl=7.0&utmcn=1&utmdt=Best%20Search%20Keyword&utmhn=www.foo.com&utmr=http://www.google.com/search?hl=en&lr=&q=the+best+search+keyword&utmp=/123/456/789.html utmwv=6.1&utmn=1809532613&utmsr=1024x768&utmsc=32-bit&utmul=en-us&utmje=1&utmjv=1.3&utmfl=7.0&utmcn=1&utmdt=Best%20Search%20Keyword&utmhn=www.foo.com&utmr=http://www.google.com/search?hl=en&lr=&q=the+best+search+keyword&utmp=/123/456/789.html 80 - 701.601.931.191 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1) __utma=154484448.128269950.1116908870.1116908870.1118811935.2;+__utmz=154484448.1118811935.2.2.utmcc  n=(organic)|utmcsr=google|utmctr=the+best+search+keyword|utmcmd=organic;+SESESSIONID=677CA3903B3D522  7718CABC020ABB03E;+SESESSIONCODE=51B8FB0BC8BCD5FB17CBF631793CF198;+__utmb=154484448;+__utmc=15448444  8;+ARPT=WKYMVMS192.168.10.15CKMLO http://www.foo.com/123/456/789.html 200 0 0 217 885


Our problem is that IIS runs together the cs-uri-stem and cs-uri-query fields so we get this:

Code:
/__utm.gif?utmwv=6.1&utmn=1809532613&utmsr=1024x768&


...instead of this:

Code:
/__utm.gif ?utmwv=6.1&utmn=1809532613&utmsr=1024x768&


(not even sure whether the "?" should be there).

This messes up the log analysis.

Urchin tech. support say it is an IIS config. issue but we cannot see where in the config we have an error.

Help!

Thanks.

Last edited by forefront : June 19th, 2005 at 11:53 AM.

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  #2  
Old June 20th, 2005, 01:06 AM
Doug G Doug G is offline
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Quote:
Urchin tech. support say it is an IIS config. issue but we cannot see where in the config we have an error.

It seems to me if they say it's an IIS config issue they should be able to say what config needs to be tweaked.
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Old June 20th, 2005, 08:10 AM
forefront forefront is offline
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Quote:
Originally Posted by Doug G
It seems to me if they say it's an IIS config issue they should be able to say what config needs to be tweaked.


I explained it above. There should be a space between two fields. I don't think it's Urchin's place to provide IIS support any more than Microsoft to provide Urchin support.

In the event I described, what would give rise to this and how would one go about correcting it?

Thanks.

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Old June 20th, 2005, 08:01 PM
Doug G Doug G is offline
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Quote:
Originally Posted by forefront
I explained it above. There should be a space between two fields. I don't think it's Urchin's place to provide IIS support any more than Microsoft to provide Urchin support.

In the event I described, what would give rise to this and how would one go about correcting it?

Thanks.

I'd ask Urchin what needs to be changed, since they apparently know. Otherwise spend a lot of time with the IIS documentation and MS kb, and google, I guess.

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Old June 20th, 2005, 09:08 PM
forefront forefront is offline
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Quote:
Originally Posted by Doug G
I'd ask Urchin what needs to be changed, since they apparently know. Otherwise spend a lot of time with the IIS documentation and MS kb, and google, I guess.


All of which have been done at length, I assure you.

Your focus seems somehat fixated on Urchin, hence the whole point of the thread is somewhat diluted. Forget Urchin. If the "field" definition states a space, there should be a space.

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