Need help troubleshooting lack of connection

Hi all

This is a typical issue, but I'm kind of stuck and need some input.

I am setting up a web gallery for my mom for mothers day, and her pc is running IIS7 on Vista, set to use port 1940. The site works fine using localhost:1940, but of course when I use the external IP + port form another computer, I can't connect.

So far I have created a virtual server and a forwarded port (one at a time) in my router to forward the port to the correct computer.

I have also disabled the windows firewall as well as added the port anyway, to it.

I have turned off Norton Internet Security's firewall and intrusion detection.

When I do a regular ping of the IP alone, it replies, but when I do a ping + the port, it says: Ping request could not find the host, please check the name and try again.

To me it sounds like either the router or some other thing on her computer is blocking access to port 1940, but I can;t figure out why or what.

Any advice?

TIA

Try telnet to your host on your selected port and see if you get a HTTP reply

telnet <myip> 1940

Maybe port 1940 is used for something else, it's an unusual port to use for http. The defined alternate http ports are 8080 and 8008

Thank you for the reply.

When I telnet to that address + port, it says this:



I said the wrong port mistakenly in the original post, actually I used 1944, but I don't think that should matter(?).

The reason we're not using the default ports, is because there are 2 machines on that network, and they both run IIS7, and their own websites. (They both want to be able to play with IIS and sites on their own machines) so different ports are used to direct to different machines.

I always just assumed as long as a port is free, and not a standardly used port (for something like email, ssl, ftp, etc.) it was ok to use.

Any other ideas why it's still failing to connect?

huge thanks for all help/ideas

Look at your response above, you tried to connect on the telnet port (23) not your alternate HTTP port. You need to specify the alternate port in your telnet command, from a command prompt something like

I thought that was odd myself, lol. I was trying to use it like most other ways of adding a port ip : port.

I just tried the right way though and I'm getting the same error only with the correct port this time

Well then, either your http web server isn't running, or a firewall or some other blocking program is blocking traffic from your computer to the web server.

using localhost + port bring sup the page, and IIS says it's running so that leaves something blocking the ports. But as I mentioned in my OP, I've added the port to the routers virtual server, and I've disabled windows fw as well as norton internet security. Do you know of a tool, that will show me what is actually actively controlling/monitoring ports? Maybe that will help me pinpoint.

Just a follow up, I discovered my problem. In my Dlink DIR-655 router, the server settings ask for both a public and private port. I misinterpreted this and was leaving out the private port. Once I added the private port it worked fine. I was just opening a public port.

Thanks for posting your updated solution.