Page cannot be displayed

Gurus,
Opening this link from the server as well as any other client gives the following error:
<http://servername/virtualDirectory/report.rpt>
The virtual directory is created in IIS6/Windows Server 2003.
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X Network Access Message: The page cannot be displayed

Explanation: The request timed out before the page could be retrieved.

Try the following:
Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
Contact website: You may want to contact the website administrator to make sure the Web page still exists. You can do this by using the e-mail address or phone number listed on the website home page.
If you are still unable to view the requested page, try contacting your administrator or Helpdesk.



Technical Information (for support personnel)
Error Code 64: Host not available
Background: The gateway or proxy server lost connection to the Web server.
Date: 3/6/2008 10:38:51 AM
Server: ISA01.corp.btc.com.bh
Source: Remote server
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In the log file, I get the following logs:
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2008-03-06 10:22:55 W3SVC1 10.3.3.30 GET /TBMS - 80 - 10.30.3.182 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.N ET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 301 0 0
2008-03-06 10:22:55 W3SVC1 10.3.3.30 GET /TBMS/ - 80 - 10.30.3.182 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.N ET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 200 0 0
2008-03-06 10:23:04 W3SVC1 10.3.3.30 GET /TBMS/REP_IAA_RATES.rpt - 80 - 10.30.3.182 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.N ET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 200 0 0
2008-03-06 10:23:04 W3SVC1 10.3.3.30 GET /TBMS/REP_IAA_RATES.rpt - 80 - 10.30.3.182 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.N ET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 200 0 0
2008-03-06 10:26:00 W3SVC1 10.3.3.30 GET /TBMS/Call_Statistics_Summary.rpt - 80 - 10.30.3.182 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.N ET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 200 0 0
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Replacing the IP address with the server name gives me the page cannot be displayed error:

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The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

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Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.



Cannot find server or DNS Error
Internet Explorer

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I added the server in the dns entry. I've been trying to solve this error for 3 months now, It's really driving me crazy . PLEASE help me with this error

Thanks in advance.

If your site is configured to use host headers you won't be able to access secondary sites via an IP url.

I removed headers, but still I get the same bahavior

This not an IIS error. Code 64 normally indicates a problem with a firewall, ISA server or load balancer dropping your connection. From your IIS log, IIS is is sending a status code of 200 (Which means OKAY) to your request.

Network Error Most Likely
Any other issues with this server dropping requests or connections? Any NLB in or ISA server in place?

I removed the proxy from IE settings, the same behavior occurs.

This is what I see in your post:

1) IIS is is returning an HTTP 200. This means your request was received, file is legit (etc etc)...All in all a good request.
2) Your browser is timing out on waiting for a response. Somewhere on the trip back, the request is getting hung up somewhere in your network. Like I said, a code 64 usually means the connection is getting dropped, either by a load balancer, ISA server, switch, or some other physical piece of hardware on your network which in turn times out the workstation and you get a 'Code 64'.

//EUREKA!//

You posted where the connection is getting dropped...at your ISA server:


I assume your company has an ISA server named: ISA01.corp.btc.com.bh

If you're not the administrator of your company's ISA server, contact the person who is to troubleshoot...AND you'll have to re-enter your proxy server info into IE.

ISA Server
Just to recap (as I am sure you are aware) ISA 'proxies' all your web requests; meaning ISA statefully inspects nearly all aspects of both incoming and outgoing http (web) requests. Based on the setup, it appears outgoing is probably unrestricted, but incoming is a different story. ISA may be dropping your connection because the .rpt file type is not being allowed. (I am not an ISA expert, but have worked with MANY, MANY other hardware and software based web proxies)