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    the application will not run
    Is that a specific program like a browser?
    there are Java errors
    what is the full text of the "Java errors" message?
    Are there any error messages in the browser's java console?

    Can you copy the contents of an html file from the DVD from an editor and paste it here?

    open individual folders and files manually, including html files.
    Does that mean you can open an html file in a browser by clicking on it? What happens then?
    Last edited by NormR; August 7th, 2013 at 04:58 PM.
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    Originally Posted by NormR
    Is that a specific program like a browser?

    Are there any error messages in the browser's java console?

    Can you copy the contents of an html file from the DVD from an editor and paste it here?
    Can you tell me how to post an image here? I feel like the easiest thing to do at this point is to take a screenshot of what I see and post it here for you to see. I feel like I keep repeating the same thing.
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    There is probably a number of posts limit before you can attach an image.
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    Okay. I'll run through this step by step.

    DVD loads into the machine fine. It's not damaged or anything.

    I can open the contents of the DVD folder fine. I see the "Read me" file, the start shortcut for the application, and the folders that contain the individual folders and files for the DVD.

    These folders contain mostly JPG files and HTML document files. I am able to click on each of these and open them. They open in the Firefox browser. Each file is essentially a photograph of the page of a book.

    However, what I need is the application, which opens all of the contents of the DVD at one time. 9Who has need for individual files?). So I click on the "start" HTML document in the DVD contents folder, as I used to. This is where things stop working. Firefox tries to open the application, but what opens in my browser is the skeleton, as it were, of the application. Several error messages are listed: "additional plugins are required to display all the media on this page" and "a plugin is needed to display this content" and "this application requires java."

    Java is installed on my machine. I have tried using no Java, the most recent Java, and Java 6 before what were apparently a bunch of security updates. The end result is the same: the application doesn't run in my firefox browser as it should. The browser page gives an option to "install missing plugins" but this does nothing. When I click on it, I'm told a Java runtime environment is available. When I click next it doesn't install anything. When I try to manually install it, I'm just taking to a page which presumably wants me to update Java or something. But as I said the most recent java doesn't help.

    That's all I can possible say. It's everything I know about this problem. The browser (I've also tried IE, Safari, Chrome without success) simply doesn't want to open and run the application on the DVD (I've also gone through all the broswers and "enabled" everything to do with java and applets, etc.). I used to access this DVD just fine using the same PC running Windows 7 and a firefox browser. The problem must be to do with java or windows security updates. But I can't find a way around this and neither can anyone else apparently. ?
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    what I need is the application, which opens all of the contents of the DVD at one time
    What program is that application? Is it a file? What is its filename?
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    Originally Posted by NormR
    What program is that application? Is it a file? What is its filename?
    This is the DVD whose application I'm trying to run:

    http://shop.bl.uk/mall/productpage.cfm/BritishLibrary/_ISBN_9780712351010/-

    One inserts the DVD and then clicks "start" and the application should run in a web browser but doesn't.
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    Sorry, I don't know what program that "application" is or how it executes.
    I'm familiar with browsers and some other .exe files, but not the "application" you are talking about.
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    Originally Posted by NormR
    Sorry, I don't know what program that "application" is or how it executes.
    I'm familiar with browsers and some other .exe files, but not the "application" you are talking about.
    The "start" file to run the DVD is a firefox html document (under "properties" it is given as "start.htm" and it is 442 bytes, for what it's worth).
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    What is the contents of the start.html file?
    What happens when you open that file in a browser?
    Are the any error messages in the browser's java console?
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    Originally Posted by NormR
    What is the contents of the start.html file?
    What happens when you open that file in a browser?
    Are the any error messages in the browser's java console?
    I'm sorry but I'm not answering these questions again. I've indicating the error messages already.

    Anyone else have thoughts? I appreciate your help but we seem to be running in circles. I've given all the info I can. I think I've indicated the problem sufficiently clearly. Thank you.
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    I have not seen the contents of the browser's java console posted yet.

    Also the contents of the "start.html" file have not been posted.
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    Originally Posted by NormR
    I have not seen the contents of the browser's java console posted yet.

    I indicated above all error messages I've received.

    Also the contents of the "start.html" file have not been posted.
    It is a single file. It has no further contents.
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    An html file contains text that can be copied and pasted.

    If this image is what you see, the problem can be fixed by using the Control Panel's Java icon and changing the security level.
    Attached Images
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    Originally Posted by NormR
    An html file contains text that can be copied and pasted.

    If this image is what you see, the problem can be fixed by using the Control Panel's Java icon and changing the security level.
    No. It isn't. Moreover, I've already tried reducing the security level in Java. It's one of the first things I tried. It did not make the start file run any better.
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    I guess we'll have to wait until we can see the contents of the error messages.

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