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Issue connecting to mailserver

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Issue connecting to mailserver Mail Server Help forum discussing tips, tricks, techniques and Spam containment solutions. Topics include mail servers such as Sendmail and Qmail, webmail interfaces such as Squirrelmail and Horde and spam solutions such as SpamAssassin and Bayesian

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  #1  
Old June 29th, 2009, 04:22 PM
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Civ247 Civ247 is offline
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Issue connecting to mailserver
Hi,

I have an email address - say civ247@blah.com

I can access this no problem online. However for the first time ever i have tried to use a mail client - Thunderbird to connect to this account with IMAP.

I also tried this with Kmail and get the same issue so the problem seems to be me.

I get asked for various info:

name: civ247
email: civ247@blah.com
pop/IMAP -> i chose IMAP
Incoming server: mail.blah.com (this works with roundcube)
Incoming mail username: civ247

Once this is done i can click "Get Mail" at which point it asks for a password for civ247@mail.blah.com.

The connection to the server seems to work but authentication fails - I assume because civ247@mail.blah.com is not the correct email address - civ247@blah.com is.

Changing the server to just blah.com results in a connection error.

- Can someone explain how this works to me and where im going wrong?

Many thanks,

Civ.
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  #2  
Old June 29th, 2009, 06:26 PM
Doug G Doug G is offline
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You need to obtain the correct authentication credentials from your email provider. You need username/password to access any mailbox, and you may need username/password to enable sending mail.
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  #3  
Old June 29th, 2009, 06:55 PM
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Why not contact the provider for blah.com?
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  #4  
Old June 29th, 2009, 09:20 PM
Doug G Doug G is offline
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Quote:
Originally Posted by hiker
Why not contact the provider for blah.com?
There must be a freakin' echo in here.
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