Test environment or migrate everything?

Hello-

I'm new here and I am hoping that I can get some help setting up an additional Exchange server. We currently serve mail with Exchange 2000, but want to move over to Enterprise 2003. The new box is built and deployed, and both server's appear to be configured correctly in System manager.

The problem is that we cannot access the new server. We migrated one mailbox over and created a new mail connection for Outlook to access. But when we try to open that mail box we get the message "unable to display the folder - the inbox folder could not be found". Domain and DNS is configured correctly as far as I can tell.

Now I am obviously no expert, but I can tell you that the install went smoothly. So I must be missing some configuration somewhere. If we can get the server sending and recieving correctly we plan to retire the old one and have no need to test.

If anyone can give just a quick overview of the steps or things I should look for to correct this that would be awsome.

Thanks in advance!

Have you configured your Outlook correctly?

Yes I believe so. I installed Outlook onto the new box and it cannot log on the newly migrated mailbox/browse from the log-on textbox/or check names.

I ran orgprepcheck and verified /forestprep and /domainprep all is fine. I don't know what to look for now

Still stuck, tenetting to the new server via port 25 returns 220 response, and helo test works fine also.

Can anyone offer any additional assistance?

did you wait up to 36 hours for the DNS domain information to propigate?

if you run a nslookup does it point to the ip address of your box?

We finally found the answer.

Apparently when you set up the server it is a bad idea to configure the server(2003) as a 'mail server' role in the configure your server wizard. This breaks some of the connections required to run exchange, particularly the POP3 service. So our resoultion was to remove the mail sever role and re-install exchange.

Just thought I would share this as it might be helpful.