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September 19th, 2006, 08:04 PM

alexo

Contributing User

Join Date: Jul 2006

Posts: 144

Time spent in forums: 1 Day 3 h 44 m 50 sec
Reputation Power: 7

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Hello

have a small site based on CMS script with a small database of subscribers (~900)

3-4 months ago change my hosting and after this never send any newsletter to my subscribers.

few days ago, try to send newsletter and got ~800 emails back [Mail delivery failed: returning message to sender] with such text

Code:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  user@aol.com
    unrouteable mail domain "aol.com"

------ This is a copy of the message, including all the headers. ------

Return-path: <myemail@myserver.com>
Received: from [**.**.**.81] (port=35142 helo=myserver.com)
by host.myserver.com with esmtpa (Exim 4.52)
id 1GJyqx-0004mS-QN
for user@aol.com; Sun, 03 Sep 2006 16:46:03 -0400
User-Agent: myserver.com 1.8.1
Date: Sun, 3 Sep 2006 16:46:03 -0400
From: "myserver.com Name" <noreply@myserver.com>
To: user@aol.com, 1
Subject: We are glad to inform you about updates on myserver.com
Reply-To: <noreply@myserver.com>
X-Sender: noreply@myserver.com
X-Mailer: myserver.com 1.8.1
X-Priority: 3 (Normal)
Message-ID: <44fb3f0bab934@myserver.com>
Mime-Version: 1.0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 8bit

user email, server ip and server name is changed to [myemail@myserver.com, noreply@myserver.com, myserver.com etc]

as i said, i send ~900, and got ~800 back.

server ip isn't blacklisted

at first, i thought, that may be durign this 3-4 months all our subscribers close their emails, or something like this [:-)]

but few days ago i got mail abuse from one of my potential subscribers (@hisdomain.co.uk), who try to subscribe to our newsletter and don't get authorization email (with url). btw, i got bounced email back [Mail delivery failed: returning message to sender - The following address(es) failed:] . i contact this guy, with this "failed" email - everything is fine with his email.

so , seems that problem is on my side.

what do u think? what can be the reason of this.

thank you

September 20th, 2006, 04:18 PM

aitken325i

Providing fuel for space ships

Dev Shed God 19th Plane (14000 - 14499 posts)

Join Date: Mar 2004

Location: nr Edinburgh, Scotland

Posts: 14,360

Folding Points: 10110 Folding Title: Novice Folder

Time spent in forums: 6 Months 1 Day 12 h 43 m 17 sec
Reputation Power: 3777

Check with your host. You may only be allowed to send 100 e-mails per day?

__________________
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2.) It is wrong to be French
3.) It is O.K. to put all bad people in a giant meat grinder
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6.) Everyone should car pool but me
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9.) Mud wrestling is a sport

September 20th, 2006, 07:29 PM

alexo

Contributing User

Join Date: Jul 2006

Posts: 144

Time spent in forums: 1 Day 3 h 44 m 50 sec
Reputation Power: 7

Hello Aitken

i have root access , how can i check it ? in WHM ?

Quote:

You may only be allowed to send 100 e-mails per day?

u think that this can be related, with [user can't subsribe to our newsletter and his authorisation email was bounced]?

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