Digital convergence is the union or convergence of different technologies and sectors. For example, in the last few years our mobile phones concentrated features like cameras, radios, GPS, broadband connection to the internet among other functionalities. On the other hand – digital divergence expresses the fact that today many applications run in parallel on diverse devices. For example, the application ®Skype can be used from a personal computer, tablet, mobile phone or from a digital TV. Yet, each platform requires a specific product, and the development of each one of these applications will require a proper software process demanding a cost of time and resources.

With this trend, concepts of cross-platform development, multi-device development, multi-platform development have become important especially in such a fragmented market. And, thus, developing and maintaining applications for different platforms and devices have become a serious concern for developers. Yet, the main question is what is different with regard to such multi-device applications. What are quality factors which become more important to be considered for such application than for traditional software applications?

In this context, ISO/IEC 25000 (SQuaRE) is a standard to establish and evaluate generic quality requirements for any kind of software and systems. According to this standard and based on a literature review, we have established that the most relevant aspects when developing applications in the context of digital convergence/divergence and so, for cross-platform development for multi devices are: portability, security, usability, maintainability, interoperability and performance efficiency.

The objective of this survey is to prioritize which are the most relevant quality aspects for cross-platform applications development for multi devices.

The research is conducted by Rodrigo A. Barbalho as part of his master thesis at the PPGCC/UFSC under the supervision of Prof. Dr. rer. nat. Christiane Gresse von Wangenheim, PMP at the GQS – Software Quality Group at the INCoD - National Research Institute on Digital Convergence at UFSC - Federal University of Santa Catarina/Brazil.

If you accept, we would like to ask you to answer this questionnaire, which shouldn't take you more than 5-10 minutes. All responses will remain confidential, information that we collect from this questionnaire will be shared only in a summarized way, not enabling the identification of individual answers. Survey results will be made public and will be available at the INCoD website.

If you have any questions, please contact Rodrigo Araujo Barbalho (

Link to Survey:

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