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Asus a8n-sli deluxe restarting problem

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  #1  
Old January 15th, 2006, 06:38 AM
F.I.N.A.O F.I.N.A.O is offline
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Asus a8n-sli deluxe restarting problem
hello i very good friend of mine who is very ill (needs a kidney transplat asap)
got a monster of a machine built for him for christmas the spec is as follows
AMD 64 3500+
ASUS A8N-SLI DELUXE SOCKET 939
2GB DDR 400 MEMORY(4 * 512)
Gigabyte 3d-aurora case
MAXTOR HD SERIAL 300GB UDMA 150 7200 16MB
64-Bit Windows XP-PRO
256MB RADEON X800GT EVO TIDE WATER G/CARD

runs nice till you go online the after a few mins it restarts

i have put in a new 600w artec psu
reinstalled win xp 3 times
however nothing seems to work any ideas anything will help
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  #2  
Old January 15th, 2006, 06:46 AM
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It only re-boots when you are online ? How are you connected to the internet ?

Have you checked the event logs to see if it gives out any information on what happened ?
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  #3  
Old January 15th, 2006, 02:59 PM
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Go into System Properties, Advanced tab, Startup and Recovery settings, and uncheck the Automatically Restart box.

This will enable the BSOD and give you half an idea of what is going wrong.

My bet is there is a driver conflict. Last time I had a problem similar to yours, it was due to a video driver that didn't like changing pages.
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  #4  
Old January 15th, 2006, 03:03 PM
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I don't know for what do you use it when you're not online... But if the main use is being online, (for example playing online games), you would perhaps also like to check how the temperatures evolve...
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  #5  
Old January 16th, 2006, 07:48 AM
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Quote:
Originally Posted by aitken325i
It only re-boots when you are online ? How are you connected to the internet ?

Have you checked the event logs to see if it gives out any information on what happened ?
+

its connected via a network cable going over to his home in the next hour will look at the logs

thx
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  #6  
Old January 16th, 2006, 07:50 AM
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Quote:
Originally Posted by Dngrsone
Go into System Properties, Advanced tab, Startup and Recovery settings, and uncheck the Automatically Restart box.

This will enable the BSOD and give you half an idea of what is going wrong.

My bet is there is a driver conflict. Last time I had a problem similar to yours, it was due to a video driver that didn't like changing pages.
+

tried that and it blue screened will take a pic and let you see the blue error message

thx
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  #7  
Old January 16th, 2006, 09:58 AM
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this is the error report
Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)

http://oca.microsoft.com/en/response.aspx?SGD=409218c3-5872-4859-8f75-08eb6dbf1108&SID=11
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  #8  
Old January 16th, 2006, 10:02 AM
MIRIMAR MIRIMAR is offline
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error message
Quote:
Originally Posted by MIRIMAR
Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)

http://oca.microsoft.com/en/response.aspx?SGD=409218c3-5872-4859-8f75-08eb6dbf1108&SID=11



when i have changed the settings as windows told me to the system restarts when ever i am not online with this machine its driving me batty
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  #9  
Old January 16th, 2006, 11:48 AM
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Upgrade the drivers for your graphics card to the latest version, you will get these from the vendors website.
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  #10  
Old January 16th, 2006, 12:45 PM
MIRIMAR MIRIMAR is offline
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Quote:
Originally Posted by aitken325i
Upgrade the drivers for your graphics card to the latest version, you will get these from the vendors website.


=

done that however i have installed win xp home edition and that seems to have solved the problem ????????????? touch wood ...

im on it now browsing away
mind boggling

no problems so far no restart no flicker on the graphics alls well ,,,..
thx for the advice tho
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  #11  
Old January 16th, 2006, 12:51 PM
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Glad you got it sorted.

Could be a conflict between the graphics card and the 64-bit XP, causing the system to reboot.
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