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  #1  
Old December 8th, 2003, 02:27 PM
Carl Parker Carl Parker is offline
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error 21002: [SQL-DMO]User 'DOCSADM' already exists.

When I try to set up a program, it asks for the DOCSADM password, it will not take the pasword and gives me the error.

Unable to connect to the SQL server. The following SQL Error occured '#916 - Server user 'DOCSADM' is not a valid user in database 'SNTG'.'.

I have tried to give the DOCSADM user access to the SNTG database, but it fails with the error.

error 21002: [SQL-DMO]User 'DOCSADM' already exists.

I have also tried MS kb 819261

Thank you,

Leto the Just.

Last edited by Carl Parker : December 8th, 2003 at 02:32 PM.

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Old May 20th, 2004, 05:54 AM
Andre van Nieuw Andre van Nieuw is offline
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Quote:
Originally Posted by Carl Parker
When I try to set up a program, it asks for the DOCSADM password, it will not take the pasword and gives me the error.

Unable to connect to the SQL server. The following SQL Error occured '#916 - Server user 'DOCSADM' is not a valid user in database 'SNTG'.'.

I have tried to give the DOCSADM user access to the SNTG database, but it fails with the error.

error 21002: [SQL-DMO]User 'DOCSADM' already exists.

I have also tried MS kb 819261

Thank you,

Leto the Just.

Hello Carl Parker

I am knew to the forum and was wandering if you hade any success in solving the Error - “error 21002: [SQL-DMO]User 'DOCSADM' already exists.” I am a Software Engineer and we are resellers of Hummingbird Software. I am experiencing the same error at the moment at a client.
So please let me know if there is anything I can do to resolve the Error.

Regards,

Andre
URL

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Old May 25th, 2004, 06:50 AM
Andre van Nieuw Andre van Nieuw is offline
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Resolution:"Error 916 14 Server user id is not a valid user in database XXXX."

The above error message occurs when the Database ID for the user trying to log in is different on the new database from the original database. To resolve the issue, log on to your SQL Server as SA and run the following stored procedure to update the Database ID:

SP_CHANGE_USERS_LOGIN UPDATE_ONE, 'username','login_name'

The specific DOCS Open information that you need to run is:

SP_CHANGE_USERS_LOGIN UPDATE_ONE,docsadm,docsadm
SP_CHANGE_USERS_LOGIN UPDATE_ONE,docsuser,docsuser

NOTE: It may be necessary for you to place docsadm and docsuser in single quotation marks (for example, 'docsadm','docsuser').

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