[saltydogshep]

i just bought a used pc a dell dimension 5100c. i had to restalled windows xp. now i have no sound from my computer. i clicked the sound card and audio devices in the control panel and it says "No audio devices". all the volume controller is grey out and i cant adjust anythings.. the sound card is on the mother board.

from the device manager in sound, video, game controller, it listed this:

audio codecs
legacy audio drivers
legacy video capture devices
media control devices
video codecs

all the devices are work properly by what is says, but i think my audio device is missing..

i have updated windows and all the updates are good to go.
i have went to this 1 website called driver detect and that has not helped me out at all..

the sound card worked before i had to reformate and reinstall windows xp.. i have done everything i know and im stuck please help..thank you.

[aitken325i]

Hi saltydogshep and welcome to Dev Shed.

It could be that your on-board sound has been disabled in the BIOS - check in there firstly and see what it is set as.

[karsh44]

You likely need to reinstall the audio drivers. You may have gotten a driver cd when you bought the laptop, or you can download them from Dell .

[shoebox]

I have the same problem with my older Dell dimension 5100C. I know this thread is 2 years old but how did you fix your audio device. I tried reinstalling it with the original disc and it said it was there and working. The previous thread said to check the on-board sound in the BIOS..how do you do this? Hope you can help me. Thanks

Originally Posted by saltydogshep

i just bought a used pc a dell dimension 5100c. i had to restalled windows xp. now i have no sound from my computer. i clicked the sound card and audio devices in the control panel and it says "No audio devices". all the volume controller is grey out and i cant adjust anythings.. the sound card is on the mother board.

from the device manager in sound, video, game controller, it listed this:

audio codecs
legacy audio drivers
legacy video capture devices
media control devices
video codecs

all the devices are work properly by what is says, but i think my audio device is missing..

i have updated windows and all the updates are good to go.
i have went to this 1 website called driver detect and that has not helped me out at all..

the sound card worked before i had to reformate and reinstall windows xp.. i have done everything i know and im stuck please help..thank you.

[medialint]

Press the magic key on boot up to get to the BIOS setup. Depending on the computer it might be a number of keys: F8, INS, DEL or some other key. It might be F2 on your computer. Your computer will usually tell you "press [key] to enter setup" as you boot. Look for it quick you usually only have a few seconds for windows boot takes over.