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  #1  
Old July 7th, 2007, 05:36 PM
Cuzzi Cuzzi is offline
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Angry USB Device Not Recognized (iPod 60g Video)

I've been working on this connection for several hours now on my own and I'm sure that I need help now. I have a 60g iPod Video that was given to my from a friend and worked perfectly fine for him. I've tried every USB port on my computer and recieve the same set of messages:
1. Found new hardware
2. Unknown Device
3. Hardware installed and ready to use
4. USB Device Not Recognized:
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.

I've click the message at first and I was given a windowed list of my USB ports/attachments:
-USB Root Hub (2 ports)
-Generic USB Hub (4 ports)
-Unused Port
-Unknown Device
-Unused Port
-Mouse
-Unused Port

Next, i check out the Unknown Device properties. I see the device status reads as: No drivers are installed for this device.
So I click the driver tab and Update Driver to find that there are no better drivers to be installed.

Good thing I know a thing or two about iPods, right? Wrong..

Solution #1:
-Restart the iPod (Holding Menu and Select)
Result #1:
-No change

Solution #2:
-Reset the iPod, enter Disk Mode (Holding Select and Play directly after reset sequence). Plug the iPod in while in Disk Mode
Result #2:
-No change

Solution #3:
-Uninstall iTunes, etc, Reinstall, plug in the iPod
Result #3:
-No change

Solution #4:
-Update Windows
Result #4:
-No change

Solution #5:
-Test another iPod
Result #5:
-Other iPod (3rd Generation) connects,found, works with a note of the device working better with a 2.0 usb port

Solution #6:
-Test another OS
Result:
-Windows Server 2003 is also installed on this PC and the same messages show on connecting.

Solution #7:
-GOOGLE!
Result #7:
-Attempted everything others have done, but still have had no luck, the best I can see is that there may be a problem with the iPod connecting after Service Pack 2 (WinXP Home).


I'm not worried about the connection speed or anything really like that. All i care about it connecting the iPod to the computer and transferring my music.

My computer:
-OS: Windows XP Home
-Processor: Intel Celeron 600Mhz
-Chipset: Intel Whitney i810E


Hopefully I've given plenty of information on the matter, if you need more by all means ask. I'm eager to resolve this as soon as I can, its stressing me. :-p

Thank you in advance

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  #2  
Old July 7th, 2007, 06:02 PM
JSClark JSClark is offline
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Can you try a different computer other than yours?
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  #3  
Old July 7th, 2007, 06:09 PM
Cuzzi Cuzzi is offline
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well thats just it, my friend had recently given me the iPod so I know for a fact it DOES work on his computer, it still has his music on the iPod. I dont have another computer at my disposal to test.

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  #4  
Old July 8th, 2007, 04:00 AM
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aitken325i aitken325i is offline
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Are your USB ports 2.0 ? Have you tried updating the motherboard drivers ? Especially the USB controller drivers ?
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  #5  
Old July 8th, 2007, 04:14 PM
Cuzzi Cuzzi is offline
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im in the process of installing a 2.0 usb pci card, but i cant find drivers for it as of right now and my pc isnt even reading the card being in the machine to auto install. :\ figures.

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Old July 9th, 2007, 10:33 AM
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aitken325i aitken325i is offline
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What's the make/model of the card ?

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  #7  
Old August 11th, 2007, 10:31 PM
tomasilva tomasilva is offline
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the card might be the problem, or maybe one erase all disc could be good =|

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  #8  
Old September 26th, 2007, 12:51 AM
Cuzzi Cuzzi is offline
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this can be closed. i pawned the ipod because i didnt feel like dealing with it. apparently there is no real fix for this problem and the best thing to do is leave the ipod alone for awhile and try plugging it in every now and again because it randomly will go into a spurt of not working. apparently, this is a glitch that has happened often in these models. new ipods should be better

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