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#1
June 30th, 2004, 01:24 PM
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DI-624 Rev C - stops responding
 My first post, hope this is the right place.Installed my DI-624 router and when it works, it works great!! Love the security features for Wireless. Unfortunately, however, numerous times during the day, all the lights go out! The only way I can get it restarted is to unplug the power, tech suport's answer, and reboot. Have a P4, 1.3gHz desktop on an RJ45, a PIII Laptop on an RJ45 and occassionally a P4 1.4gHz on a wireless port. There appears to be NO PATTERN. Sometimes it goes for hours with heavy use and no problem. Other times if fails every 15 minutes.  I haven't got a clue and neither does their support line, other than to ask me if it is too hot in my office. I wouldn't tolerate that!! Please help.
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#2
June 30th, 2004, 01:45 PM
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Thread moved.
Perhaps you should try and upgrade the firmware.
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#3
June 30th, 2004, 02:31 PM
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Thanks, but I am running the latest, 2.42
It came that way out of the box. Someone suggested that I flash it myself, but that doesn't sound like a fix, just a wild guess. 
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#4
June 30th, 2004, 03:46 PM
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If your firmware is up-to-date, I'd guess that you've got a faulty router. Can you return it and get a replacement under a warranty?
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