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    DrayTek Vigor 2830 driving me mad!


    We have just had our Linksys RV082 replaced with what our IT company told us is a far superior router for load balancing multiple WANs.

    However since they installed it, the second WAN is so slow it's unusable.

    I have spent the last couple of weeks on the Phone with BT and the broadband line company who have ran countless tests and 'hard resets' and they both claim there is nothing wrong with the line, yet the IT company insist it's the line at fault.

    We didn't have this problem prior to them installing this new DrayTek, and BT plus the line company are now stating it is the router at fault.

    I'm stuck in the middle and all I care about is getting this working properly!

    So what could be causing this problem?

    Why when our dedicated VPN LAN 2 LAN tunnel is set up on the second WAN is it so diabolically slow that it is unusable?

    Is there some setting somewhere that might be wrong?

    Is this DrayTek router actualy any good?

    Are there any known firmware issues?

    Any help diagnosing the problem and resolving this is much appreciated.

    Regards,
    1DMF
    Last edited by 1DMF; December 23rd, 2011 at 06:27 AM.
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  2. #2
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    Are there any hardware monitoring tools built in you could analyse to see what's going on?
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    There are diagnostic options, but i'm not sure what half the numbers it shows mean.

    any idea what it might be i'm looking for?
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    Not sure but I would look at processor workload and total bandwidth used at the time.
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    Found the problem, it seems the settings when the IT company installed the router for QoS was causing the issue.

    As soon as i disabled QoS, it's been working fine ever since!
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    To err is human; To really balls things up you need Microsoft!

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