Cannot open or save files in image ready

Hello,

I have ps 7 with image ready. Whenever I try to open a file in image ready I get the following error message.

"Could not complete this operation becuase an assertion has failed."

If I open the file in PS first and then switch to Image ready it will work but then I egt the same error message when trying to save it.

I have re-installed ps but still no luck.

Any ideas?

Try uninstalling and then also try to remove all components or folders that ps uses, then install it again. If it doesn't work open ps then go to edit>preferences>scratch disks try allocating a different scratch disk for your ps

i've experience that before though I forgot what i did

Trueman,

I am having the same problem with ImageReady. Can you tell me what you did to resolve this?

Thanks.