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    I am trying to find a resource to get me started with a customer support system. I am fine with all the stuff for the database and how to work with the data once there, but here are the two issues I can't seem to figure out:

    1. How can I receive e-mail directly into the database
    2. How can I assign a ticket number to the messages above

    Any resources or examples of this type of system in PHP would be a great help.

    Thanks.
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    Have a look at phpGroupware, they have a ticketing system as part of their package.
    It does a lot more than ticketing such as calender, adress book, todo list and email etc. http://www.phpgroupware.org/

    HTH
    Graham
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    Thank you very much. I will give that a shot and see if it points me in the right direction.

    Maxx

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