
September 22nd, 2003, 04:28 PM
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Moderator Emeritus
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Join Date: Feb 2002
Location: Scottsdale, AZ
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Even if you haven't purchased additional support from vB, they give you a variety of support options...
From the vB site:
Quote:
Standard Support - $0
Our standard support package is included with every license at no extra cost, and gives you access to a number of online support services:
# vBulletin Community: As a licensed vBulletin customer, you will be given access (dependent on your acceptance of the forum rules) to post messages in the technical support forums within the vBulletin community message board.
# Contact System: For official Jelsoft support, you can submit a ticket via the members area. Most tickets submitted using this system are answered by a Jelsoft technician within 4 hours.
# Email: You can also receive assistance from our technical support team by sending email to support@vbulletin.com. |
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