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    Not getting new password


    Hi,

    I forgot the password for my actual account (Jacques1) and went through the reset process. However, I only get the confirmation mail with the reset link, I don't receive the new password when I click the link (though it does tell me it's been sent).

    I've tried several times, waited 24 hours, and the mail is not in my spam filter.
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  3. Sarcky
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    We've faced a really similar issue with esupport not sending our activation mails. So we couldn't even submit a ticket.

    Still not solved, but maybe is something general. We should ask an admin.
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    Originally Posted by MauroEldritch
    We've faced a really similar issue with esupport not sending our activation mails. So we couldn't even submit a ticket.
    Same here. It seems we're stuck until an admin takes care of this problem.
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  9. Editor-in-Beef
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    Hi,

    I sent you an email with your password reset. Sorry this took a bit.

    @Mauro - if you have not done so already, please feel free to contact me directly at james@developershed.com if you need any assistance with anything.
    Editor-in-Beef
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    The account is back again. Thanks a lot.
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    Originally Posted by jamespayne
    Hi,

    I sent you an email with your password reset. Sorry this took a bit.

    @Mauro - if you have not done so already, please feel free to contact me directly at james@developershed.com if you need any assistance with anything.
    Thanks James, I will contact you. Thank for your kind reply.

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