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Bug - Not getting new password
Discuss Not getting new password in the Suggestions & Feedback forum on Dev Shed.
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October 4th, 2012, 10:15 AM
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Bug - Not getting new password
Hi,
I forgot the password for my actual account (Jacques1) and went through the reset process. However, I only get the confirmation mail with the reset link, I don't receive the new password when I click the link (though it does tell me it's been sent).
I've tried several times, waited 24 hours, and the mail is not in my spam filter.
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October 17th, 2012, 09:43 AM
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Likely to be eaten by a grue.
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Join Date: Oct 2006
Location: Pennsylvania, USA
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http://www.developershed.com/esupport/
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October 17th, 2012, 11:02 AM
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Contributing User
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Join Date: Oct 2012
Location: Buenos Aires, Argentina
Posts: 64
Time spent in forums: 17 h 36 m 5 sec
Reputation Power: 1
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We've faced a really similar issue with esupport not sending our activation mails. So we couldn't even submit a ticket.
Still not solved, but maybe is something general. We should ask an admin. 
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October 19th, 2012, 05:46 AM
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Quote: | Originally Posted by MauroEldritch We've faced a really similar issue with esupport not sending our activation mails. So we couldn't even submit a ticket. |
Same here. It seems we're stuck until an admin takes care of this problem.
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October 19th, 2012, 05:28 PM
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Editor-in-Beef
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Join Date: Sep 2008
Location: South Florida
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Hi,
I sent you an email with your password reset. Sorry this took a bit.
@Mauro - if you have not done so already, please feel free to contact me directly at james@developershed.com if you need any assistance with anything.
__________________
Editor-in-Beef
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October 20th, 2012, 05:07 PM
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pollyanna
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Join Date: Jul 2012
Location: Germany
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The account is back again. Thanks a lot. 
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October 22nd, 2012, 05:22 PM
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Contributing User
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Join Date: Oct 2012
Location: Buenos Aires, Argentina
Posts: 64
Time spent in forums: 17 h 36 m 5 sec
Reputation Power: 1
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Quote: | Originally Posted by jamespayne Hi,
I sent you an email with your password reset. Sorry this took a bit.
@Mauro - if you have not done so already, please feel free to contact me directly at james@developershed.com if you need any assistance with anything. |
Thanks James, I will contact you. Thank for your kind reply.
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