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March 14th, 2005, 02:00 PM
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Hosted SFA Functionality: Apples to Apples? (NewsFactor)
NewsFactor - The prevailing wisdom in the CRM industry is that sales force automation
applications have become commoditized, especially in the hosted space. In some respects, clearly, this is true. There are certain fundamental or basic features -- contact management, for example -- that are always part of any SFA module. View the Entire Article
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