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Web Form (not working apparently)

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  #1  
Old February 13th, 2004, 05:04 AM
pgudge pgudge is offline
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Web Form (not working apparently)
I have a web form, and its pretty standard, nothing clever, just enter details and submit.

Once submited and email is generated on the server and sent to the email address entered.

Just I keep getting report is the text of:

"Could not submit form"

"Could not download software" (The email from this particular person was not on the system, so the form had obvisously not been submitted)

I hear that some company firewalls/proxies dont work with forms, is there anyway round this or is it simply put, they cannot use web forms?

Thanks.
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  #2  
Old February 13th, 2004, 05:18 AM
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Could you post a snippet of code to show what you are doing?
If the form is processing server side there shouldn't be a problem, client side maybe, but not on the server. Are you using mailto: ??
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  #3  
Old February 13th, 2004, 05:53 AM
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The form, like I said os nothing specail, as you can see:

Code:
<form name="download_request" action="request_download.php" method="post">
			<table width="100%" cellpadding="0" cellspacing="0" border="1">
				<tr>
					<td align="left" valign="middle">
						Title:
					</td>
					<td align="left" valign="top">
						<input type="radio" name="title" value="Mr.">Mr.
						<input type="radio" name="title" value="Mrs.">Mrs.
						<input type="radio" name="title" value="Ms.">Ms.
					</td>
					<td>
					</td>
				</tr>
				<tr>
					<td align="left" valign="middle">
						First Name:
					</td>
					<td align="left" valign="top">
						&nbsp;<input type="text" name="first_name" size="30">
					</td>
					<td>
					</td>
				</tr>
				<tr>
					<td align="left" valign="middle">
						Surname:
					</td>
					<td align="left" valign="top">
						&nbsp;<input type="text" name="last_name" size="30">
					</td>
					<td>
					</td>
				</tr>
				<tr>
					<td align="left" valign="middle">
						Phone Number:
					</td>
					<td align="left" valign="top">
						&nbsp;<input type="text" name="phone_number" size="30">
					</td>
					<td>
					</td>
				</tr>
				<tr>
					<td align="left" valign="middle">
						email:
					</td>
					<td align="left" valign="top">
						&nbsp;<input type="text" name="email" size="30">
					</td>
					<td>
					</td>
				</tr>
			</table>
</form>


The form as you can see is submitted to a php file which creates the email.

Before the email is created a record of the form is stored in on a mysql server. But like I said, the records of the email address that people are reporting are not in there.

I have no way on contacting the email addresses to ask for details.
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  #4  
Old February 13th, 2004, 06:31 AM
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Need the relevant code, i.e. bits of request_download.php.
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  #5  
Old February 13th, 2004, 07:04 AM
pgudge pgudge is offline
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the request_download.php file is pretty irelevant , the code works fine in there.

It's the form thats the issue, I think some Firewalls blocks forms, but not sure whether its all forms or certain forms, or what.
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