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Diskspace not correct from WHM of user how to correct

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  #1  
Old February 10th, 2005, 12:13 PM
morphdemo morphdemo is offline
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Diskspace not correct from WHM of user how to correct
Hi, in WHM the diskspace of a users account is not showing up correctly, for example it is saying the user has used 4MB of diskspace when really they have used up 480MB how do I get this fixed. ?
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  #2  
Old February 10th, 2005, 01:08 PM
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Click on Initial Quota Setup inside WHM.
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  #3  
Old February 10th, 2005, 02:26 PM
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OK I see, will this also fix the bandwidth exceeding, because it never shuts the site down when they go over there bandwidth?
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Old February 10th, 2005, 02:57 PM
HyTekJosh HyTekJosh is offline
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Quote:
Originally Posted by morphdemo
OK I see, will this also fix the bandwidth exceeding, because it never shuts the site down when they go over there bandwidth?


No. Contact cPanel support and they will look into that for you...
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Old February 10th, 2005, 03:31 PM
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Or call your service provider; they are who you're leasing the cpanel/whm from.
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Old February 10th, 2005, 05:14 PM
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If you want it to shut down when they go over their bandwidth limit you need to set that in your WHM.
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Old February 11th, 2005, 04:13 PM
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I contacted the datacentre and they updated cPanel and now all users accounts Quota's are saying 'Space Used' 0 Meg and Quota 'unlimited Meg' when I alter it it just stays the same and I have clicked "Enable Quotas" - it was ok before

I receive:

Installing Default Quota Databases...../aquota.user..../quota.user..../boot/aquota.user..../boot/quota.user.....Done
Quotas are now on
Updating Quota Files......
quotacheck: Can't find filesystem to check or filesystem not mounted with quota option.


quotacheck: Can't find filesystem to check or filesystem not mounted with quota option.

....Done
Note: call resetquota with --useplanquotas to reset all quotas to plan defaults
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Old February 12th, 2005, 01:06 PM
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are you using a VPS?
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Old February 12th, 2005, 01:34 PM
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Dedicated
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Old February 12th, 2005, 02:15 PM
HyTekJosh HyTekJosh is offline
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Quote:
Originally Posted by morphdemo
Dedicated


If this server is in a production environment then you should consider getting a system administrator or managed package for your server if you do not have one already. Would you be able to properly take care of securing your server? A security breach? DDoS attack? SPAM attack? etc?
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Old February 12th, 2005, 02:33 PM
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Its on a manged package, I was just asking what the above error was
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