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hostxl disaster

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hostxl disaster Web hosting forum discussing tips on the best web hosts and information about hosting companies. If you want your own website, you will need web hosting.

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  #1  
Old October 25th, 2004, 01:02 PM
frazzle frazzle is offline
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Angry hostxl disaster
I used to be on whm-host. they were the best web hosting company anyone could want.

then hostxl came along and brought them out ...

hostxl are the worst !!!!! (im just warning everyone)

1. your account randomly dissapears
2. you cannot get onto your site for most parts of the day ... everyday
3. they treat their customers liek crap. they actually make fun of you and tell you that that dont care
4. when ever there seems to be a problem with there service their support on instant messaging programs stops, same on their online help and they do not tell anyone about it at all (it normally results in a couple of accounts dissappearing)
5. they have asupport system ... not really any need ... you submit a problem then you look a few days later and its gone, deleted and no message or anything ...
6. just looking at their prices im glad that i have a free year, when my account runs out im running away fast i am hopfully going to move away from them very soon anyway because there is no point building websites when you cannot have them online

im just warning everyone - im sure that they dont actually have a server, they just pretend, take your money and then never speak to you again
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  #2  
Old October 25th, 2004, 01:23 PM
jmweb jmweb is offline
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Quote:
Originally Posted by frazzle
I used to be on whm-host. they were the best web hosting company anyone could want.

then hostxl came along and brought them out ...

hostxl are the worst !!!!! (im just warning everyone)

1. your account randomly dissapears
2. you cannot get onto your site for most parts of the day ... everyday
3. they treat their customers liek crap. they actually make fun of you and tell you that that dont care
4. when ever there seems to be a problem with there service their support on instant messaging programs stops, same on their online help and they do not tell anyone about it at all (it normally results in a couple of accounts dissappearing)
5. they have asupport system ... not really any need ... you submit a problem then you look a few days later and its gone, deleted and no message or anything ...
6. just looking at their prices im glad that i have a free year, when my account runs out im running away fast i am hopfully going to move away from them very soon anyway because there is no point building websites when you cannot have them online

im just warning everyone - im sure that they dont actually have a server, they just pretend, take your money and then never speak to you again

Sorry to hear about your bad experience, I assume you were looking for high quality service?
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  #3  
Old October 25th, 2004, 01:27 PM
frazzle frazzle is offline
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i was looking for a service that works

basially their business is to take you money.

thats it you dont get anyhting , you just hand over your money and then forget about it

i have been on many host but this is by far hte worst !!
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  #4  
Old October 25th, 2004, 01:32 PM
jmweb jmweb is offline
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Quote:
Originally Posted by frazzle
basially their business is to take you money.

thats not really shocking, look at their prices.
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  #5  
Old December 10th, 2004, 10:27 AM
gigamaster gigamaster is offline
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Thumbs down Hostxl bad host mad support
Gigamaster
379 CLOSED Disk Usage Critical ! 23-11-2004-04:59
392 CLOSED Server slow 25-11-2004-03:27
474 CLOSED unknown user creates account 3-12-2004-03:18
511 CLOSED SERVER DOWN (24h) ? 6-12-2004-04:33
540 CLOSED reseller account issue 7-12-2004-11:13
541 CLOSED resolve issue 7-12-2004-11:14
542 CLOSED Last attempt before i cancel 7-12-2004-11:14
545 CLOSED What the F*** !? 7-12-2004-18:54
546 CLOSED Hosting Forums have to know this? 7-12-2004-18:55
547 CLOSED Is this a professional service? 7-12-2004-18:56

Last ticket:

Is this a joke Mr. Goce Kosteski ?
I lost my site and all my accounts!
And I can't login to whm.

HostXL
7-12-2004-20:30

nothing we can offer. Also don't post so many tickets on same subject.

Reply By: Goce Kosteski
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  #6  
Old December 10th, 2004, 11:33 AM
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Exon Exon is offline
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You're still with them? Looks like in November you were having problems as well:
http://forums.devshed.com/showthread.php?t=205226

Their website just pisses me off quite honestly. The window transition crap, it's too busy and it just doesn't get on my good side.

I love that they have pictures missing on their main page especially. I mean that says quality right there.
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