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#1
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How do you spot a scam?
Four days ago I signed up with a company (mentioned frequently in these pages) for some hosting, whicj means they have $114 of my money. What have I had in return? Nothing except alot of emails saying 'Your ticket has been submitted to *insert department name*'. Should I just accept that I've been conned and move on, or could there be a very good reason why this is happening? For instance you Americans have just had Thanksgiving.... does that tend to mean you take the week off work and leave the autoresponder running the company?
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#2
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Yes, thanksgiving. Give it until at least tuesday.
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#3
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You mean I have to wait at least four more days to know I've been shafted?
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#4
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Well what company is it? Have they been active in the past four days that you know of?
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#5
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Well, their website appears to be up, apart from that I just keep getting fobbed off with ticket numbers while my 'complaint is being investigated'. Then they tell me all is well and there's a welcome email in my inbox. Fantastic except they haven't given me any way of actually accessing my space.
I won't mention their name just yet, give them a few more hours, they claim to be administering their business until 10pm EST. If they haven't put it right today I will have no hestitation in publishing their name in the biggest font size possible. |
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#6
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Have you tried to contact them via other means?
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#7
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Just to round this one off I did eventually get a response from a real person and this problem seems to be resolved. So no need to name names.
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#8
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just give them chance... it is a holiday after all... im still waiting to hear from my DC about a problem... they have appologised
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#9
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Are you working on ThanksGiving ? No ? So who is answering the phone in your office ? What if someone has been trying to get in touch with you ?
See ? |
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#10
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Hey,
Yea, thanksgiving is tough. A few of my guys go on vacation, including myself, but that doesn't limit us in terms of support. We always have guys waiting for support tickets. Even so, wait until the holiday season.. (end of december)
__________________
Kind Regards, Kev ~ No longer a Weby |
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#11
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Or Kevin you have canadians like me that work on american holidays as they arnt holidays in Canada.
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