Standing Out

What are you doing to distinguish your business from other hosting businesses? It seems that the variables are price, packages and service, but everyone is competing intensely on those things. How do you make hosting profitable?

lots of things you can do to stand out....being unique is one of em.

Don't mean to be rude but...thank you Mr. Obvious

Probably the best way to be unique is to focus your hosting company's service on something specific instead of being a plain ol' "Web Host."
For instance: you could be a JSP/Servlet specific host, and focus on clients looking for hosts that deal specifically with this type of service, because not a lot do. Or you could host clients looking for a dedicated Shell server. VPS is also a good idea. I'm sure there are others, but those are the three that I could think of at the top of my head.

Yes that is quite true thinking of it in into consideration Inetter. whmhst=resellerr hosting we are dedicated to providing resellers with web hosting. What about your self Inetter

No pun taken but the question did not seem like much of an inteligent question, so I left a non-inteligent answer. Thing is, you gotta find your own way to be unique, then your clients will love it. Not go by someone elses idea, this is one of the big reasons we have been so successfull.

Most web hosts look a like nowadays. It's hard to stand out from the crowd. I personally think that first class customer service will be the first step to stand out.

Chris

I try to put all my eggs in the customer service basket. I've literally spent a whole day on the phone with one customer to get them setup correctly and happy. To me it means much more than giving them unilimited everything and the server is always down and they have no one to call.

Hm, I am not too sure about design. Many websites of web hosts look very much the same. After you have seen the 3rd one ..... - Unless you try something completely different like forum style (httpme.com) ....

Chris

I think that to stand out you need to listen to your customers.

We do yearly reviews with our clients and ask they what they would do differently if they could. We learn a lot from our clients.

Not really I know an web host that has an bad layout and they out number mostly every web host I know with clients and they are popular. I would call the name but that will not be so nice as an web host bad mouthing another host.

I have to stick with people like to be able to pick up the phone and call another human being when they need help.

That's a good one. Probably works best on a local level.

Chris

hehe, you figured out one of my secrets! I agree our site is not as good as it can be however a redesign is in the process.

i think to stand out you need to offer something that no other host have ever offerned and thats kinda hard like webdesign or a very good deal! or some java work with the site but its realy hard