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Cross posting from another discussion:
I know it's probably too late to help you, but I'm posting this anyway, in case somebody stumbles upon this thread while looking for a solution to the same problem (like I did, while searching on Google).
This problem can occur when you are infected with a virus that seems to be unreported on symantec or any of the other anti-virus resources I've found.
If you can get to task manager, go to the Processes tab, and look for a process called 'SYSU.EXE'. If it's running, kill it.
Now, if your desktop suddenly returns to normal, then yes, you've got this virus. You're not out of the woods yet. There is probably a folder on your machine called 'C:\Program Files\ddm'. Delete that, of course. You'll probably also want to search your registry for the string 'ddm' and kill most of what you find. In particular the key HKEY_LOCAL_MACHINE/SOFTWARE/ddm, and anything under HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Run and/or RunOnce that refers to 'ddm' or 'sysu.exe'.
As usual, I'll include that this entire procedure is something you should undergo with great care, or leave to a computer guru friend if you're not comfortable with it.
I hope this information saves someone out there a few frustrating hours of hair pulling. Your mileage may vary.
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Umdesch,
I COULD hug yoooo !! Came across this at 4am today cos I refused to sleep until I sorted this PC out, and after reading/following your insruction... ohh you should've seen me jiggling about on the chair. It worked.. THANK YOU for posting it.. saves me from having to do anything major.
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But there is no processes tab. When I Ctrl+alt+del all that appears is one program, Avgserv9, and the options to end task, shut down or cancel.
When I start my computer up, a grey background appears, then the taskbar at the bottom appears for about a second, then it disappears and all that's left is an empty screen.
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I cant remember what ME's task manager looked like.. otherwise I'd tell you how to kill the sysu.exe - There's a file that's connected with it.. it should be called ddm in C:/Program/ddm
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No start menu or icons on desktop (WinXP)
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