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#1
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My mom's computer will not come out of the power save mode. If it sits around for about a month not being turned on, it works fine...except for the fact that it freezes and has to be shut down manually. So of course it goes back into the power save mode again. I have tried clearing the jumper settings and removed the cmos battery to flea power release...still the same.
Does anyone have any ideas or suggestions that may be of some help? Thanks, Sherry Last edited by snowbear : November 22nd, 2003 at 06:57 PM. |
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#2
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is it possible to get into the bios and disable the advanced power options, which version of windows is this, how much ram, and whats the processor size, hard disk free space, anything that comes to mind as a new install / uninstall just prior to this starting
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#3
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no, I can not get into the bios setup at all. When turned on it goes directly into the power save mode and nothing works to get around it or out of it. I've tried F1, F8, windows key + enter, and even alt +F4 for the heck of it since it seems to be hung! Anyway, this is an hp pavilion 700 computer approx 2 yrs old running XP, 1 GB- DDR, 266/200 MHz processor. As for free space, unsure since I can't get into the hard drive, and no, no new installs/uninstalls. It was freezing up alot when my brother used it and he kept shutting it down manually which this is what became of it now. As I said though, if I leave it sit around for about a month, it will start up just fine but ends up freezing to the point it has to be shut down manually and goes back into this stupid power save mode.
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#4
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being this is a hp, F1 is the key used to get in the bios, if you dont mind(since it's two years old-out-of-warranty) open the side of the case and unhook the ide cable from the back of the hard drive, see if the computer will go into the bios without it hooked up. if it does, just use the load setup defaults then set the boot device to load the cdrom first, and save turn the power off and reconnect the ide cable, if the same problem occurs, do you have the format and recovery cd set(7 disk)? if not you will have to contact hp who (should) provide you with the set for $10.00 us. i just worked on a hp last week with the same symptoms and had to do a low level format and reset the partitions and recover the pc.
just another idea, you say the computer has 1 gig of ram, i know it didnt come with that, can you remove 1 chip at a time and try to boot. it may be cheap ram, defective ram, or the wrong type of ram that was added.(try this before a recovery) |
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#5
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I've tried this and still nothing but the same. I know F1 is to enter the setup, but F8 is to do a system restore, I'm just trying everything. As for the ram...sorry, it is 128mb. These books that come with hp computers don't tell much at all. It stated that there is a max of 1 GB memory of DDR...sorry about that! My mom called hp awhile back and they sent her a bootable floppy which doesn't even work. They told her that the system restore is built in and if she is having these problems, that she can take it to the nearest computer specialist because it sounds like the motherboard went bad. Well, that is too costly and I don't believe it is the motherboard since it will boot properly when left alone for a long period of time. Do you know that if reinstalling Windows XP would work? Just a thought...
Thanks again- Sherry |
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#6
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this has to be a hardware problem. if it is the motherboard, i dont know for sure just by the post i have read. the power suppy, ram, cpu, other drives, even the fans on the system. your computer more than likely has onboard video, so my suggestion would be, pull out the dial up modem, sound card, if not onboard. unplug the power leads and ide and floppy connectors from all the drives, with just video, ram, and the power supply see if you get the bios screen to load correctly. also notice if any dust has built up on the motherboard and fans, if so get a can of compressed air to blow it off. static caused by the dust can short motherboard circuits, and cause heat problems with the system when built up on the fans/heatsinks. i say compressed air, because some people have air compressors, they blow them out with 120psi and destroy things, or do not have a dryer for condensation on the lines and get moisture on the board.
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#7
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ok, tried this and it didn't work either, all I got this time was a black screen. I have cleaned the system a couple weeks ago and been working on this since, trying everything recommended from several online solutions. Is there anything else you can possiblely suggest?
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#8
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this comes down you are going to have to spend money, i hate to say this because i am the cheapest person you will probably ever speak to, i post in these forums in the attempt to help people not to have to spend $100.00 us. to have a shop format and reload windows loosing all your stuff in the process. but i will post a link.
http://cgi.ebay.com/ws/eBayISAPI.dl...&category=44943 the reason for that link, i know the seller is good, i buy from them often, this particular board will fit a hp case of that era, comes with processor, video, audio, and lan. this is a asus board, which hp used many of them, and it is a very good brand, unlike the syntax, pc chips, ecs....you find thousands of at to good to be true prices. this board is also dual supportive of ram, so you can use yours, if it is good, but this should not only get you going again, but a bit of a ugrade to boot. |
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