April 8th, 2013, 03:08 PM
Remote Assistance and Windows 7 Home
I have a home network at my house with VPN capabilities. I installed VPN client on my parents computer so they can VPN into my home network to access shared pictures. I also wanted to use VPN so I could remote into their computer if they ever received an error message.
My laptop runs Windows 7 Pro, whereas my parent's PC is running Windows 7 Home. When the VPN in, they have an IP address on my network, and if I go to:
and put in their IP address, it says "your offer to help could not be sent". There was a file to download to install GPEDIT.MSC and was able to allow the remote access, and include my username/password to remote in. But it refuses every time. I even temporarily turned off the firewall, but still the same issue.
Is there any way to make this setup work? Worst case scenario I will use a third party software, but would prefer this setup. Thanks for any help you can provide!
April 17th, 2013, 09:07 AM
firewalls may need to be configured at both ends (router-router), and also at client endpoints
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